Partner success stories
Xsolla partners are video game developers and publishers who embrace monetization and distribution as essential parts of their creative business. See how they employ our customizable solutions, industry connections, and expert team to reach their audience and revenue goals and make the most out of their creations.
UnionPay card usage rises via Xsolla Payments
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Building loyalty with creator partnerships
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Ubisoft levels up D2C with Xsolla
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Creators fueled KOMPETE's viral growth
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Techland pre-sells Dying Light 2
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Unlocking new ways to pay
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Warhammer 40,000 and Xsolla Conquer CCG
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PUBG boosts pre-orders with Xsolla
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Epic Games expands global reach with Xsolla
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Alipay+ fuels success for game partners
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Xsolla lifted Woozworld sales by 80%
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Xsolla amplifies sales for Wemade's MIR4
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Atari's Speakerhat turns it up with Xsolla
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Team17 taps Xsolla to build custom store
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Xsolla helps Super Squad profits soar
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Mainframe Industries expands global reach with Xsolla
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CrazyGames improves conversion with Xsolla Pay
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Gameduo expands with global payments
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Tilting Point boosts revenue with web shop
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Fawkes Games expands beyond Steam
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Panoramik Games expands reach with Launcher
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CrazyGames adds Xsolla Payments
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NX3 partners with Xsolla for game launch
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Godspeed Games designed a richer gaming experience for their players
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Star Trek Timelines finds web shop success
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Flyff Universe and Alipay+ reward players and drive engagement
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Xsolla drives War Machines revenue
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FACEIT expands their reach
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SMITE expands payment options and global reach with Pay Station
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Driving global traffic to Dual Universe
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Warner Bros. Amped sales and cut fraud for LOTRO
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Imperia Online unlocked more revenue
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Xsolla and LINE Pay: reach more gamers
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NetEase Games grows its mobile audience
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Gaijin boosts MMO's global reach
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MIR4 success soars with help from Xsolla
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Vavel launches next-gen custom launcher
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PayPay: Now integrated with Xsolla
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Nexters brings Hero Wars to the web
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Net Promoter Score
Easy integration processQuick feedback and response timesDedicated support for every saleAttentive team of account managersInnovative, pre-integrated solutionsExtensive local payment coverageCollaborative improvements based on market trendsOngoing updates to improve user experienceBuilt-in and ready to use
Easy integration processQuick feedback and response timesDedicated support for every saleAttentive team of account managersInnovative, pre-integrated solutionsExtensive local payment coverageCollaborative improvements based on market trendsOngoing updates to improve user experienceBuilt-in and ready to use
TOTAL NPS Q2’25
52
-0.4% comparing to Q1 2025
WHAT OUR PARTNERS HAVE TO SAY
Support.
9
Partner-rated NPSAt the top of the industry in terms of new features and design for mobile game webshop. Account manager and support team respond quickly and are veryt helpful. If I had to compare with every other partners, Xsolla would be on top in terms of customer services.
10
Partner-rated NPSQuick response and feedback.
10
Partner-rated NPSAll of the payment systems, fees and taxes.
10
Partner-rated NPSNo problem!
10
Partner-rated NPSUx, support, payment methods.
9
Partner-rated NPSSupport.
9
Partner-rated NPSAt the top of the industry in terms of new features and design for mobile game webshop. Account manager and support team respond quickly and are veryt helpful. If I had to compare with every other partners, Xsolla would be on top in terms of customer services.
10
Partner-rated NPSWhat is NPS?NPS is a market research metric based on a single survey question: how likely are you to recommend a company, product, or service to a friend or colleague?
Responses are grouped into promoters (9-10), passives (7-8), and detractors (0-6).
Responses are grouped into promoters (9-10), passives (7-8), and detractors (0-6).
How is NPS calculated?The Net Promoter Score is calculated by subtracting the percentage of detractors from the percentage of promoters collected by the survey.
What does your total NPS mean?The score ranges from -100 to +100. Any score above 0 indicates more promoters than detractors.
Above 0 is good.
Above 30 is favorable.
Above 50 is excellent.
Above 80 is world-class.
Above 0 is good.Above 30 is favorable.Above 50 is excellent.Above 80 is world-class.Contact us
Talk to an expert
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