Result

Between December 2014 and March 2018, FACEIT's website traffic exploded positively, jumping by 1250% from 1 million to 13.5 million monthly visits, solidifying them as a leading esports destination. Their continued partnership with Xsolla enables them to constantly improve their platform, keeping their users happily engaged with the competitions and games they love.

Technical aspects included:

Pay Station and Anti-fraud

• Enabled all available localized payment methods, increasing the footprint for potential new users in new and existing markets.
• Added virtual currency, FACEIT Points, as a valid form of payment.
• Filtered fraudulent payments using a self-updating algorithm guided by user history and membership status.
• Reviewed disputed transactions 24/7 using behavioral and data metrics.
• Handled all risk for fraud and chargebacks, plus VAT and local taxation.

Subscriptions and user experience

• Enabled a high volume of plans, with custom billing and renewal details for each.
• Built multi-sub payment options for users with subscriptions to multiple channels.
• Applied subscription plan filtering options to help users find the correct plan for their game or tournament of choice.
• Enabled custom white-label digital storefront and checkout/purchase path, matching FACEIT branding.

Contact Xsolla today and find out how we can help you with multiple solutions and expert insight.