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How Xsolla helped Hyper Hippo games generate more purchases
ASK

HYPER HIPPO NEEDED HELP TO BOOST IN-GAME PURCHASES AND BOOST REVENUE

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Challenge

Hyper Hippo is a big gaming company with players all over the world. They make games in 11 languages and reach 170 different countries. But the maker of popular titles had a problem: in some regions where many people enjoyed their games, only some players bought in-game content.

Hyper Hippo tapped games-savvy merchant of record Xsolla as a commerce partner to help increase the number of transactions and boost revenue.

Solution

Hyper Hippo was missing out on potential players because some app stores didn't offer the payment methods they preferred. To fix this, Xsolla stepped in to provide new ways to pay that weren't available before. The aim was for more people to be able to purchase Hyper Hippo games and content.

Xsolla and Hyper Hippo tackled this problem by combining Xsolla tools, like Pay Station for handling local payment methods, Login for managing player accounts, and Site Builder for creating a custom purchase page.

The tailored solution plus a re-focus on understanding user needs allowed Hyper Hippo to offer a smooth and secure payment experience for all gamers, regardless of where they played.


outcome

Exponential Growth

Results

With over 18 years as a video games industry expert, it’s no surprise that merchant of record Xsolla addressed all of Hyper Hippo’s issues and helped make buying game content simpler and smoother for their players worldwide.

“Xsolla has revolutionized our payment landscape at Hyper Hippo. Their expert guidance and tailored solutions addressed global purchasing issues and increased the number of successful transactions. Offering payment methods (previously untapped in app stores) has expanded our user base and significantly elevated our revenue. Xsolla's dedication to optimizing game payments has made them an indispensable partner in our success.” — Emma Bullen, Global Platforms and Player Experience

Payments
  • Access to over 700 payment methods, including 240+ alternative payment methods.
  • Access to PayRank, where customers can see the most relevant payment methods, calculations, and billing on checkout.
Anti-Fraud
  • Proactively avoid fraud and chargeback issues with Xsolla Anti-Fraud.

By the numbers

> 700+

Supported payment methods worldwide

> 240+

Alternative payment methods

> Access to Payrank

Customers can see the most relevant payment methods, calculations, and billing on checkout.

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