What 15 years of game partnerships taught me

After 15 years and 170M downloads of Magic Jigsaw Puzzles, ZiMAD's Chief BD Officer shares how to protect player trust and lead through fast change.

For me, good business development always starts with trust. Trust between our partners and us. Trust between the game and its players. The value of a partnership is not just revenue or reach. It is whether the deal makes the brand stronger and the game better, without breaking what made it special in the first place.

Hi, I'm Elizaveta Savenkova, Chief Business Development Officer at ZiMAD (Magic Jigsaw Puzzles), where I build partnerships that protect a game millions of players trust.

ZiMAD has worked with Disney, Marvel, and National Geographic. We have partnered with ZeptoLab and with environmental groups like Evertreen. That is an unusual range for a puzzle game, and people often ask how we choose. The answer is simple. Before any deal, I ask one question: What will our players think?

Players Are the Focus

It is incredible to think that I was there when Magic Jigsaw Puzzles celebrated its 10th anniversary. Today, it is 15 years old. On mobile, that kind of lifespan is rare. Most games never reach it.

When you run business development for a game this old, the job changes. With a new product, you have more room to experiment. You can try things, fail, and try again. With a game that players have loved for more than a decade, every choice carries more weight. You are not only chasing growth. You are protecting a brand that millions of people know and trust.

That responsibility shapes everything I do. So I want to share a few honest lessons from the work, in case they help you protect what you are building, too.

A famous brand is exciting. A partnership that makes headlines feels good. But if it does not connect with the people playing the game, it will not create real results. We spend a lot of time learning what our audience cares about, what they enjoy, and what content pulls them in. If a partnership fits that, it is worth exploring. If it only looks good in a press release, it is a distraction.

The Real Cost of a Big IP Deal

Source: Zimag

I cannot share the commercial details of any deal. What I can tell you is that the real cost is not the money.

When you work with a globally known brand, you have to protect the legacy of both partners. You have to find the balance between their brand values and your own product vision. That takes work across many teams at once, from product and art to legal, marketing, and operations. It takes patience. These deals are heavy. But when both sides share the same goals and respect each other's strengths, they create something players love and everyone benefits from. That is the version worth pursuing.

The Old Playbooks Stopped Working

I am currently reading a book about AI that was published in 2025. A year ago, many companies were still trying to adapt to new acquisition channels, changing platform dynamics, and the rapid rise of AI. Today, some of the assumptions we had then already feel outdated.

The biggest lesson for me has been that adaptability matters more than certainty. The companies that succeed are not necessarily the ones with the best long-term predictions. They are the ones who can learn quickly, test efficiently, and adjust their strategy as the environment changes. In today's market, moving too slowly can be more dangerous than making the wrong prediction.

We are living through one of the fastest periods of change I have seen in my career.

Why Trust Grows More Valuable, Not Less

Some partnerships take months. Others take years. Leaders often push for faster returns, and good ones should. Part of the job is knowing where you need quick results and where patience creates far more value later. But you cannot rush trust.

Trust is one of the most valuable assets in business, and it cannot be built overnight.

I do not build partnerships around single transactions. The strongest relationships are built on credibility, consistency, and shared goals. And here is something I find interesting. As AI takes over more routine work, human relationships may become even more valuable. Technology helps us move faster. Trust, reputation, and real connection are still very hard to copy.

Doing Good When No One Is Watching

ZiMAD has joined sustainability efforts such as Playing for the Planet and Evertreen. People ask if that is a real strategy or just good public relations.

For us, it starts with values. Giving back is one of our core principles. Some of our efforts show up in partnerships and in the game itself. We don't promote many of our charitable activities. Positive impact can indeed help a brand, but I believe the most meaningful work is the kind you would still do if nobody ever saw it.

The Hardest Part of Becoming a Leader

If you are stepping into a leadership role, here is the mistake I see most often. People struggle to stop doing the hands-on work themselves.

A leader's job is to set direction, use resources well, support the team, and make decisions that move the business forward. When you spend too much time controlling every detail, you become the bottleneck. Decisions slow down. Your team loses room to act. Good chances slip by. Strong leaders get more done through their people, not by doing everything alone.

One Prediction for the Next 18 Months

I have learned to be careful with confident predictions. But if I have to make one, here it is.

Within 18 months, AI tools will be standard in most casual gaming studios.

It will be unusual to find a team that is not using AI in some real part of its creative, operational, or production work. The studios that treat it as normal, rather than fight it, will move faster than the rest.

The Partnership I Am Proud Of

People expect me to name a famous brand here. I will not. The partnership I value most is the one inside our own team. When talented people trust each other, challenge each other, and work toward the same goal, that becomes the base for every good deal we make outside the company. Get that right, and the rest gets easier.

Moral of the Story

If you take one thing from 15 years of this work, let it be this. Protect the trust your players give you. Build partnerships that serve them first. Stay ready to change, and use the new tools as they arrive. But the relationships you build are what last.

The tools will keep changing. Trust is the asset that holds.

When you are ready to grow your own game, the right partners can quietly handle the hard parts in the background, so that you can stay focused on play. Xsolla is one of the companies working to provide developers with all the things a game needs to launch, grow, and reach more players. Wherever you build from here, keep your players at the center. They are the real heroes of this story.

Interviews, copywriting, editing, and article publication prepared by Kirill Tokarev, Lisa Sirlin-Hall, Viktoria Steshina, and David Jagneaux.