Cookie Policy

This Cookie policy applies in addition to our Privacy Policy that describes how we collect and share data. Our Privacy Policy can be found here.


In this document, we will explain to you what cookies are, what they are necessary for, what types of cookies Xsolla uses on https://xsolla.com/ (the “Site”), and how can you turn them off.

If you have any questions about this Cookie Policy, please contact us by either of the following methods

Email: gdpr@xsolla.com

Postal address: Arch. Makariou III, 155, Proteas House, 5th floor, 3026, Limassol, Cyprus.

What are cookies?

A cookie is a text file containing a small amount of information that is sent to your browser when you visit a website. The cookie is then sent back to the originating website on each subsequent visit, or to another website that recognizes it. Cookies are an extremely useful technology and do lots of different jobs.

Xsolla uses cookies for purposes such as improving the functionality of our website, letting you navigate between the pages efficiently, remembering your preferences, making ads you see more relevant, and generally improving the user experience.

It helps Xsolla to remember information about your visit, such as your preferred language and other settings.

What cookies do we use?

There are 4 types of cookies we use:

  • The essential cookies: These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into your account. Without these cookies, some parts of our Site will not work as they should.
  • Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
  • Functional cookies: These cookies allow our Site to remember your preferences, helping you to customize your experience. It lets us personalize our content for you, greet you by the name and provide you with live chat support.
  • Targeting cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can manage or delete cookies at your own preference. For more details, please visit https://www.aboutcookies.org/. You can clear all the cookies stored on your computer, and most current web browsers provide the option of blocking cookies. However, blocking cookies will require you to change your user settings every time you visit our Site. Find out how to manage cookie settings for your browser here: Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari.

To opt out of being tracked by Google Analytics across all websites, use the instructions given here.

How do we use cookies?

Xsolla uses cookies to:

  • Give you a browsing experience that is unique to you and serve you the content which we believe improves your Site experience;
  • Recognize you when you log in and apply any preferred settings;
  • Analyze how you use our Site, which helps us to fix any problems and to monitor our own performance;
  • Match information to third-party databases to create marketing profiles that could result in you seeing customized advertising or content when browsing the internet. We do not link non-personal information from cookies to personally identifiable information without permission.

Please be aware that if cookies are disabled, not all the features of the Site may operate as intended.

Changes to the Cookie Policy

We may update this Cookie Policy from time to time. If we make significant changes, we will let you know, but please regularly check this Cookie Policy to make sure you are aware of the most updated version.