FAQ
Dive into our most frequently asked questions and find the answers you need. Use search to find a specific topic, or click the category below to see all related questions.Player Inventory
Does Xsolla provide seamless Steam authentication?
To set up seamless Steam authentication, contact your Customer Success Manager. AppID and ApiKey are required for implementing the feature via Steam.
How to work without Xsolla Login?
You can use your access_token to authenticate requests.
Will Launcher and Site Builder work with Player Inventory?
Launcher fully supports inventory. Site Builder can show virtual currency that user have.
How do you ensure Player Inventory GDPR?
We can delete all user data from the inventory upon request.
What features do you have for cross-platform work?
Xsolla supports cross-platform functionality. This allows game developers to synchronize a user's inventory, manage their balance, and collect data across different platforms such as Steam, EGS, PlayStation, Xbox, and more. As a result, players can access their purchases and rewards on any platform. Contact your Customer Success Manager for additional technical details.
Do you comply with console platforms’ hard currency policies?
Yes. Hard currency (currency purchased for real money) does not synchronize in the inventories. In accordance with regulations, hard currency purchased via PlayStation, Xbox, and Nintendo Switch game consoles does not stack, and is stored separately.
What types of items can I store in the inventory?
You can store consumable and non-consumable items, virtual currency
Should I create an item catalog on your side to work with the inventory?
Yes, it is required.
Can I attach custom metadata to the item in the inventory?
You can add metadata to the item in the JSON format, but it's not available now in the inventory.
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