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Power up your Web Shop: What’s new in Xsolla LiveOps Management Suite

November 5, 20254 min
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Managing LiveOps for Web Monetization

LiveOps is a major growth driver for web shops. In fact, Xsolla data shows that shops connected to live services earn up to 70% more revenue than those without. But managing LiveOps often means juggling too many tools, depending on engineers, and struggling to personalize the player experience. Between fragmented tools, complex setups, and constant coordination with engineering teams, many studios spend more time maintaining systems than optimizing results. Xsolla LiveOps Management Suite (XLMS) solves these challenges by unifying campaign management, automation, and analytics in one place. With the November Release Notes, XLMS has new features that help teams operate faster, improve results, and simplify daily work. Let’s explore new and improved features and how your studio can benefit from them.

Take advantage of new features

Improved personalization with audience segmentation With the new Audience Segmentation feature, partners can now create reusable player segments directly within the XLMS Canvas without any external tools. You define and manage customer attributes in your game, then securely pass them to Xsolla when a player logs in to the web shop.
  • Grow revenue by up to 15% with personalized offers tailored to player behavior.
  • Maintain full control over your data; Xsolla doesn’t store or process any player data.
  • Eliminate manual work with automated regional price calculation and updates.
XLMS applies segmentation in real time, dynamically personalizing the web experience for each player. This means your LiveOps team can launch targeted promotions instantly, without engineering support and without risking data compliance. Use insights to build more effective campaigns Insights is your new built-in campaign assistant, complete with expert recommendations delivered by a friendly cat avatar. Each recommendation includes a guided setup flow that helps teams quickly implement high-impact campaigns or optimizations, and also:
  • Go live faster using pre-built templates and proven campaign setups.
  • Improve results with expert-backed suggestions grounded in industry benchmarks.
  • Experiment confidently with integrated A/B testing tools to validate and scale what works.

Enhanced features to maximize your Web Shop

Automated regional pricing Regional pricing is a proven way to increase conversion, and now it’s even easier to use. This update fully integrates automated regional pricing into the XLMS Canvas, giving teams direct access to set up and manage prices without leaving the platform. Localized pricing builds player trust, improves affordability, and ensures consistency between your in-app store and Web Shop. Prices are adjusted automatically based on player location, with local taxes included to ensure consistent revenue for developers and fair, transparent pricing for players that:
  • Increase average revenue from localized pricing by 13%
  • Generate a 20% higher conversion from visit to purchase.
  • Don’t require manual updates since pricing adjusts automatically across all markets.
Optimized analytics dashboard The upgraded Analytics Dashboard transforms your data into a dynamic control center. You can now customize everything, from layout and filters to key metrics, to focus on what matters most to your team. Identify funnel drop-offs, track campaign performance by segment, and compare results across campaigns with ease. Other key upgrades include:
  • Advanced filtering and metric selection.
  • Layout customization for each team’s workflow.
  • Quickly pin essential metrics for rapid insights.
Daily login rewards With daily rewards, you can now launch ready-made reward campaigns directly from XLMS in minutes. Choose between simple claimable rewards or a chain where each day or visit unlocks a new item, and let the system handle everything automatically. Developers who’ve used daily reward chains see up to 38% of players return for 30 days straight. It’s the easiest way to drive consistent traffic back to your web shop – and it’s built right into your LiveOps workflow.

Get started with Xsolla LiveOps Management Suite

With these updates, Xsolla LiveOps Management Suite strengthens its role as a practical, integrated solution for managing LiveOps on the web. By bringing together improved segmentation, guided insights, automated regional pricing, deeper analytics, and engagement tools like daily rewards, XLMS makes it easier to manage every aspect of your web shop in one place. Join the XLMS Early Access Program to explore the new features before anyone else, or book a meeting with an Xsolla expert to find other ways we can optimize your web shop performance.

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