Should I offer discounts during the pre-order phase?
It’s common for developers to offer pre-order purchases at a small discount off the final retail price. It may sound like a good idea, but this isn’t the best practice, as it can hurt sales in the long run. A better strategy is to only offer discounts long after the game is released. Any sooner and you risk damaging your reputation with current players as well as undermining the impact of pre-order and launch window marketing efforts. Let the game’s quality speak for itself first, then think about courting a wider audience with discounts.
When should the pre-order campaign begin?
Pre-orders can go live as soon as internal testing starts, just before the game enters alpha. This is also a prime opportunity to start promoting the game to influencers and journalists.
What should be done to launch a pre-order?
At a minimum, make sure you have screenshots or concept art, a launch trailer, and text that tells players exactly why they should be interested in your game. Add all of this to a centralized landing page, publish your game on digital distribution platforms, start your marketing push, then open up pre-orders whenever you’re ready.
What share of total sales do pre-orders account for?
This mostly depends on the project, but the average figure is around 20–30%.
Do pre-orders make sense for early access games?
For most games, yes, they do. Some developers boost pre-order sales by promising access to early builds. This is a great incentive for a number of players, and it’s a good way to obtain feedback about the game during testing.
If you do offer pre-orders with early access, proceed with caution. Presenting a buggy version of the game can drive away players who are on the fence about the project. If you’re unsure about the game’s stability, consider restricting the early access tier to established fans, as they won’t be frightened off by a few glitches.
Think about what you can do to create special editions
What are Special Editions?
Premium games can be sold in tiered packages. A special edition may include the game’s Original sound track and high-resolution wallpapers, while a more expensive package may also offer unique weapons or skins.
What types of special editions exist?
In most cases, the ideal number of special editions for a project is two, three, or four. The access tiers would look something like this:
What should different editions offer?
Some developers offer extra non-gameplay content such as soundtrack downloads, concept art, or high-resolution maps. Others include unique in-game items such as equipment, quests, character portraits, in-game currency packs, etc.
What you end up including is up to you, just make sure the offerings do not excessively impact your team’s productivity. Delivering OSTs and exclusive in-game items do require extra effort, after all.
Note that special editions should not include DLCs or season passes. It’s better to sell these separately.
Is a player ok with a game having multiple editions?
Most western and Asian audiences accept special edition packages and are willing to buy more expensive tiers on a regular basis. This can vary from region to region, however, so if your sales are strongly tied to a certain country, do additional research first.
Overall, the key is to balance what the special editions offer and how they are priced. If the unique items are too powerful, or if the high-level package is too expensive, you could risk alienating players who prefer standard packages
Create bundles
What are bundles?
Bundles are packs of several games sold together as a single item. The included games can come from multiple publishers/developers or remain restricted to a single team’s catalog.
Should I offer a bundle at launch?
Offering a release-day bundle can be a good idea if one of your previous games was a success. When Call of Duty: Infinite Warfare came out, for example, publisher Activision offered a free remastered version of the first game in the series as a free extra. This was a brilliant marketing decision for two reasons:
If you are releasing your first game, adding it to a bundle isn’t a good idea. Doing so can dilute your brand and minimize the attention on the game itself.
When should I launch a bundle?
If you choose to launch a partner bundle with games from other developers/publishers, wait about a year after your game’s release. This gives core sales a chance to naturally dip down, allowing maximum benefit from the attention boost from the bundle.
Figure out a DLC strategy
What is DLC?
DLC stands for downloadable content — extra in-game content that requires the player to own the core game but that can be purchased separately. DLC can be anything from large updates with new missions and gameplay modes to minor updates with new skins, characters, or items.
DLC is usually distributed on a paid basis, but some teams choose to give it away as a promotional item.
Should I plan DLC before the game is released?
This depends on the number of resources at your disposal. Large companies usually plan DLC releases long before the game goes live. Many indie teams choose to focus on the core game until release, then come up with DLC ideas based on player feedback and interest. This helps preserve the quality of the game to ensure players will actually want DLC in the future.
How can I keep players from getting annoyed by paid DLC?
Ask yourself the following questions when planning DLC for your game:
What time period should a season pass cover?
Most season passes cover DLC intended for release over the course of six months. Much longer than this and players will feel frustrated about their original investment.
How often should DLC be released to pass holders?
Small development studios may not be able to schedule multiple DLC releases during a six month period alongside regular game updates. Ubisoft, on the other hand, generally includes two large DLCs in a season pass along with multiple content packs in-between.
In general, schedule your DLC releases as you think your team can handle them. A season pass should include at least one large piece of DLC and a few smaller ones to make it worth the player’s investment. If this is the most your team can handle in the time frame, go for it. If you can double that in the same span, even better.
How much should I charge for a season pass?
Most season passes cost between 70–75% of the game’s full price at the time of release. If your game originally sold for $20.00 USD, you could offer a substantial season pass for as much as $15.00 USD.
Once you have completed all the task above, now think merchandise
What is merchandising?
Merchandising is selling physical goods branded with your game or team’s logo or artwork from your releases. It can also include physical representations of memorable items from our game.
Should I even bother with selling merchandise?
Merchandising as a monetization strategy is best saved for games that have an established audience, and then only if there’s clear demand. Selling before this makes little sense, as you don’t know if the game will be a success. Apart from that, you can offer merchandise at any point in the game’s release cycle, even a year or two after launch.
If you’re attached to offering physical goods at launch, keep it small, such as a souvenir in the deluxe edition pre-order package. You can also consider selling the manufacturing rights in the same way that Ubisoft sells the rights to produce Assassin’s Creed memorabilia.
Above all, make sure your primary concern with selling merchandise is your studio’s profit, not catering to the audience’s desires. Physical merch is tricky to pull off, so don’t let a few eager fans dictate your entire strategy.
What kinds of merchandise works best?
Top-selling items are usually accessories and apparel, not just t-shirts and caps but also backpacks and other items. Just make sure the item is appropriate for your target region’s audience. Hoodies aren’t popular everywhere, you know.
How do I know if the merchandise will pay off?
Whether or not merchandising is profitable largely depends on how you set up your store. Start with unique or collectible items instead of run-of-the-mill goods. Next, calculate the average cost of production and shipping, add an extra margin, and sell everything on-demand instead of making an upfront order. This ensures you can keep overhead costs low while still delivering merchandise to your fans.
Also, don’t view merch sales simply as a source of extra income. Physical goods are helpful promotional materials, too, especially at expos.
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