The very first step toward optimizing your game’s monetization potential with Xsolla is to create an Xsolla Publisher Account. This serves as your access point to our products and services, centered on an intuitive dashboard where you can initiate, manage, and analyze your game’s integration with Xsolla.
Once you’ve created an Xsolla Publisher Account, the next step is to create a project (a profile for your game) and integrate modules (monetization templates for specific goods or offering, such as virtual currency).
To create a project, log in to your Publisher Account and navigate to the «Projects» section. Fill in all the fields with information about your game and choose which module to integrate. Make sure that the module you choose accurately corresponds to your game’s economic model.
Before you can start receiving real payments, you’ll first need to complete and sign a licensing agreement with Xsolla, who must also countersign the document.
To start, log in to your Publisher Account and navigate to the «Agreements and Verification» section. Go into the subsection labeled «Licensing Agreement» and fill in the requested information.
When you’ve completed the agreement, select «Review and Sign Licensing Agreement.» A DocuSign window with the information provided will pop up. Select «Continue» to accept the Terms and Conditions and review the agreement.
Once you’ve reviewed the completed agreement, sign the document in all places indicated with a «Sign» label, and finalize the agreement by selecting «Finish.»
Your finalized agreement will be sent to Xsolla for review, where our legal team will check for errors and alert you if any corrections are needed. If everything looks good, Xsolla will countersign the agreement, which is then uploaded to Box for secure access.
Once Xsolla has signed your agreement, you’ll receive an email notification informing you that you’re enabled to start receiving real payments.
If you’d like a hard copy of your fully finalized licensing agreement, you can contact us to request one at any time.
Before you can start receiving real payments, Xsolla needs to review and countersign your completed licensing agreement.
After you’ve finalized and signed your agreement, Xsolla’s legal team will review the document to check for errors and alert you if any corrections are needed. If everything looks good, Xsolla will countersign the agreement, which is then uploaded to Box for secure access.
Once Xsolla has signed your agreement, you’ll receive an email notification informing you that you’re enabled to start receiving real payments.
If you’d like a hard copy of your fully finalized licensing agreement, you can contact us to request one at any time.
The requirements for a successful game integration with Xsolla depend on which and how many Xsolla products and services you want to use, and how in-depth you want to customize those products.
For example, most integrations will require your team to build and test a webhook server to achieve the desired level of functionality. However, if you want to integrate your game with Xsolla Store just to create a widget to sell game keys, this can be performed as a serverless integration.
In general, it’s highly recommended that your team has at least one web developer. And to simplify the integration process, we offer a number of libraries and SDKs.
If you need more help, please contact us and our integration team will assist you.
In general, a full game integration takes anywhere from one to four weeks, but it depends on the scale of the integration itself. For example, a more complex integration may be performed in phases across several months, but a simpler integration can be completed in as little as one day.
The factors that have the biggest impact on your integration timeline are:
With Xsolla’s Virtual Currency module, you can:
With Xsolla’s Virtual Items module, you can:
With Xsolla Store, you can use built-in tools to:
With Xsolla’s Lootboxes module, you can:
Through Xsolla’s Virtual Items module, you can support and monetize user-generated content that relies on the creativity of your game’s community to develop uniquely designed variations of existing virtual items or other in-game elements.
Examples of user-generated content include:
If you’re interested in offering physical goods to users, the Xsolla team can help you develop a customized digital storefront and shopping cart experience (powered by Xsolla Store) and a white-label purchasing solution (powered by Xsolla Pay Station).
Also, as your Merchant of Record and Seller of Record, Xsolla will:
Xsolla is the gaming industry hub built by players to bring out gaming’s best. We provide access to the products, services, and collaboration you need to expertly optimize your game’s reach and monetization potential.
In other words, everything you need to up your game.
Xsolla is headquartered in Los Angeles, CA, with additional offices in Malaysia and South Korea — but we operate in almost every country and territory around the world.
We partner with companies of all sizes — indie developers, mid-size teams and enterprise clients alike. Our products and services can adapt to the needs of anyone looking to self-publish and optimize their game’s reach and monetization potential.
While we prefer not to disclose exact numbers, we’re happy to share that Xsolla partners with a «smart network» of PSPs who are strategically located around the globe.
Together, we provide players with over 700 payment options worldwide, including credit cards, debit cards, gift cards, PayPal, Boleto, Skrill, Amazon Pay, and hundreds more.
As defined in our partnership agreements, Xsolla acts as a Technical Service Provider for our developer partners, offering:
In turn, our partners are responsible for:
Xsolla’s partner support team works 24/7/365 and can deliver assistance in 20 languages, including English, Spanish, German, Russian, Chinese, and Korean.
Xsolla is the gaming industry hub built by players to bring out gaming’s best. We provide access to the products, services, and collaboration you need to expertly optimize your game’s reach and monetization potential.
If you have more questions about Licensing Agreements, please contact us.
Xsolla uses a licensing model to operate as a Merchant of Record and Seller of Record worldwide, which enables our partners to make the most use of our products and services.
As our partners’ Merchant of Record, Xsolla:
And as our partners’ Seller of Record, Xsolla:
If you have more questions about Licensing Agreements, please contact us.
Xsolla accounts for local consumption (sales) taxes and VAT through a built-in smart algorithm that accurately identifies the user’s location and calculates the applicable rate of sales tax or VAT at the exact moment of purchase.
This is just one of the many financial responsibilities we assume when acting as our partners’ Seller of Record.
Xsolla takes every measure possible to ensure your fraud rates stay below the level specified in your Licensing Agreement, flowing every single payment through our best-in-class, gaming-focused fraud prevention system. If fraudulent activity is believed to have occurred and a user seeks a refund through a chargeback dispute, Xsolla will cooperate with the payment service provider and offer all available payment information to ensure a fair ruling. If the user wins the dispute, the funds from their purchase are returned in full and you will be responsible for any chargeback fees levied by the payment service provider as the cost of services performed to dispute the payment with the issuing bank.
As is customary, please note that any transactions refunded as part of this process will not be issued as a payout.
The structure of Xsolla’s revenue share for your partnership depends on the business model that you choose. But no matter which model you choose, you’re never responsible for overhead or integration costs.
If you have more questions about revenue sharing, please contact our Business Development team.
In general, you’ll receive your revenue share from distribution of your game(s) and sales of your goods on a monthly basis.
If you have more questions about revenue sharing, please contact our Business Development team.
Currently, Xsolla supports payouts in many currencies, including (but not limited to) USD, EUR, RUB, GBP, and a number of other options.
If you have more questions about payouts, please contact us.
If your payout amount meet or exceeds the minimum limit stated in your Licensing Agreement, then no extra transfer fees are applied.
Please note that wire fees are neither defined nor controlled by Xsolla, and vary depending on the associated bank or financial institution.
If you have more questions about wire fees, please contact us.
I want Xsolla to give you everything your video game needs to succeed.
So please tell me:
I'm listening.
Shurick Agapitov
Founder