I am Babka. I was summoned by Xsolla to provide you with customer support, and to help you manage your transactions, subscriptions, and refunds. For emotional support, I recommend cat.
Launching the Speakerhat relied on a coordinated effort to showcase the product the right way and enable a seamless purchase and fulfillment experience.
Once a partnership with Atari was secured, Xsolla designed and built a customized Atari Speakerhat landing page with an integrated payments solution powered by Pay Station, incorporating technical and service features such as:
PAYMENTS
Enabled client’s desired payment methods in products’ available regions.
Activated new payment methods on request, as product availability expanded.
Implemented timed promotions and other sales events on request.
MERCHANT OF RECORD & SELLER OF RECORD
Handled product stocking logistics and shipping to and from client’s customers.
Managed legal compliance with local regulations in products’ available regions.
Oversaw refunds, chargebacks, and exchanges, as well as local taxation.
SUPPORT
Offered technical support for shopping cart experience and adjustable product listing.
Offered multilingual customer product support, handling all goods and order claims.
ANTI-FRAUD
Filtered fraudulent payments using self-updating algorithm.
Reviewed disputed transactions 24/7 using behavioral and data metrics.
ATARI AT A GLANCE
1972 Founded in Sunnyvale, CA
200+ Games licensed for interactive entertainment around the world
2017 Began partnership with Xsolla
Screenshot of Atari’s Speakerhat website, built and powered by Xsolla.
Since Xsolla took the Atari Speakerhat site live in October 2017, 97.6% of visitors who have attempted to make purchases have been successful.
And as the Atari Life product line continues to grow, Xsolla seamlessly incorporates each new product into the page, such as officially licensed and branded designs in collaboration with the release of the film Blade Runner 2049 and the 45th anniversary of Pong.
